Services
Management
In the role of accounts receivable manager, we are able to perform credit manager functions at a fraction of the cost of a salaried employee. Our services are focused on assisting clients with initial credit evaluation and seeing a transaction through the entire process from the point-of-sale.
Beginning with the production of an invoice, we are able to present to customers via their preferred delivery method. A schedule of reminders and follow up calls are performed at intervals of our clients choosing. All efforts are made to ensure the prompt receipt and payment of invoices. Should accounts remain outstanding, our focus will transition to the collection and recovery process.
Consulting
With over 20 years of experience in collections and litigation, one thing has become apparent, businesses rarely plan to be owed money. I have seen countless companies have to write off debt because of improper documentation to support their claim. Our consultation services focus on preparing for the inevitable.
We begin with the credit application and customize policies and documents to fit a clients needs. All aspects of a clients business are considered when making recommendations to improve cash flow and protect clients financial interest. Our consultations formulate policies and procedures that ensure compliance with industry and jurisdictional requirements, while reducing overall risk.
Outsourcing
Our outsourcing services are focused on the collection and recovery of outstanding accounts receivable. Initially, our goal is to rehabilitate an account in arrears. Experience has taught that a dispute or misunderstanding is often the reason for non-payment. Sending these accounts straight to a collection agency alienates the customer. We perform collections as an outsourced representative of our clients, taking the time to understand why an account remains unpaid and working to rehabilitate the customer.
For accounts that cannot be rehabilitated, our office has a network of top commercial collection agencies in the nation. We broker clients accounts that require third-party collections based on each accounts individual needs. Consistent follow up is made on collection accounts and concise updates are timely provided to our clients.
When an account cannot be voluntarily collected, litigation remains the only avenue of recovery. Customers must be pursued in their local jurisdiction. Hiring attorneys all over the country to pursue these accounts is not practical. Our network of attorneys specialize in commercial debt recovery and are based throughout most major U.S. cities. This process proves efficient with time and overall cost.